Interactive transcript · 260 lines
Hello, hello, everyone.
大家好，大家好。
Welcome back to TalkCastSpeaking, your favorite spot for making English a natural part of your life.
欢迎回到 TalkCastSpeaking，这里是你让英语融入日常生活最喜爱的地方。
I'm Emily, your host, and I am absolutely thrilled to have you here today.
我是你们的主持人艾米丽，今天很高兴能邀请到大家，我感到非常兴奋。
You know, in our English learning journey, we spend a massive amount of time learning how to apologize.
你知道的，在我们的英语学习旅程中，我们会花大量的时间学习如何道歉。
We learn, I'm sorry, my bad, please forgive me.
我们学习：对不起，我的错，请原谅我。
But have you ever stopped to think about what you should say when someone apologizes to you?
但是你有没有停下来想过，当别人向你道歉时，你应该说些什么呢？
It's a huge part of daily communication, yet so many of us get stuck.
这是日常交流中非常重要的一部分，然而我们当中有很多人却卡壳了。
Oh, tell me about it, Emily.
哦，真是说（tell)到我心坎上了，艾米丽。
Hello, everyone.
大家好。
I'm Brian, and I am the king of getting stuck in these situations.
我是布莱恩，我是陷入这种情境的王者。
I work with a lot of international colleagues, and every time someone says sorry to me, my brain
我和很多国际同事一起工作，每当有人对我说对不起时，我的大脑
just freezes.
就会卡壳。
It's like my mouth only knows one option, and that's never mind.
就像我的嘴巴只知道一个选项，那就是“没关系”。
But recently, I feel like never mind isn't always the best reaction.
但最近，我觉得“没关系”并不总是最好的反应。
Brian, you have hit the nail right on the head.
布莱恩，你真是说中要害（点）了。
First of all, a warm welcome to the show.
首先，热烈欢迎来到本节目。
I'm so glad you're here to represent our listeners.
我很高兴你能来代表我们的听众。
And you are so right.
而且你说的很对。
Never mind is actually one of the biggest pitfalls for English learners.
“没关系”实际上是英语学习者最大的陷阱之一。
Many people think it just means it doesn't matter or no problem.
很多人认为它只意味着没关系或者没要紧。
But in reality, it can sound quite different.
但在现实中，听起来可能会相当不同。
What happened in your case?
在你身上发生了什么？
Well, last week, my colleague Sarah accidentally spilled a few drops of coffee on my desk.
嗯，上周，我的同事萨拉不小心把几滴咖啡洒在了我的桌子上。
It didn't touch my laptop or papers, just the wood.
它没有碰到我的笔记本电脑或文件，只碰到了木头。
She looked so guilty and said, oh, Brian, I am so incredibly sorry.
她看起来非常内疚，说：哦，布莱恩，我真的非常抱歉。
And I wanted to make her feel better.
而我想让她感觉好一些。
So I smiled and said, never mind.
所以我微笑着说：没关系。
But then she looked even more uncomfortable, stopped smiling, and just walked away.
但接着她看起来更加局促不安了，停止了微笑，然后直接走开了。
I was so confused.
我感到非常困惑。
Did I say something wrong?
我说错话了吗？
Ah, what a classic scenario.
啊，多么经典的场景啊。
Don't feel bad, Brian.
别觉得难过，布莱恩。
This is incredibly common.
这非常普遍。
Let's look at why never mind caused that reaction.
让我们来看看为什么“没关系”会引起那种反应。
This is our classic three -step correction.
这是我们的经典三步纠错法。
The error here is using never mind to accept a sincere apology.
这里的错误是用“没关系”来接受一个真诚的道歉。
The correct expression should have been no worries or it's completely fine. Why?
正确的表达应该是“别担心”或者“完全没关系”。为什么呢？
Because never mind actually means forget about it or I don't want to talk about this anymore.
因为“没关系”实际上意味着“算了”或者“我不想再谈这个了”。
Sometimes, depending on your tone, it can even sound a bit annoyed.
有时，根据你的语气，它甚至听起来有点恼火。
Like just drop it.
就像是放下（别提）吧。
Wait, really?
等等，真的吗？
Oh my goodness.
我的天啊。
So when I said never mind, she might have thought I was saying forget it, I don't want to talk to you? Exactly.
所以当我说了没关系时，她可能以为我在说“算了，我不想跟你说话”？完全正确。
It can sound like you are dismissing them or brushing them off because you are upset, especially if
这听起来可能像是你在打发他们或敷衍他们，因为你很不高兴，特别是如果
your intonation is flat.
你的语调很平淡。
It's like saying whatever.
这就好比在说“随便啦”。
So if someone does a small mistake like spilling coffee, we want to use expressions that actually
所以如果有人犯了个小错误，比如洒了咖啡，我们想用能真正
reassure them.
安抚他们的表达方式。
The goal is to make them feel comfortable.
我们的目标是让他们感到舒适。
Okay, that makes total sense.
好的，这完全讲得通。
So what should I have said instead?
那我本该说些什么代替呢？
What are some basic safe options for everyday accidents?
对于日常小事故，有哪些基本的安全选择呢？
Let's build a staircase of expressions, starting with the easiest ones.
让我们构建一个表达的阶梯，从最简单的开始。
If it's a minor thing, like the coffee spill, the most common, friendly and casual option is no worries.
如果是一件微不足 道的小事，比如咖啡洒了，最常见、友好且随意的选择是别担心。
It's very popular in Australia, the UK, and now all over the US too.
它在 澳大利亚、英国非常流行，现在在全美国也很受欢迎。
It literally means don't worry about it.
它字面上的意思是别担心。
Another great one is no problem or simply it's okay or it's fine.
另一个很棒的选择是没问题，或者单纯就是没关系或挺好的。
Ah, no worries.
啊，别担心。
I hear that one all the time in movies.
我在电影里经常听到这句话。
Is it okay to use in the office too?
在办公室里用也可以吗？
Yes, absolutely.
是的，绝对可以。
For small things between colleagues, no worries is perfect.
对于同事之间的小事，‘没关系’是最完美的。
It's warm and friendly.
它温暖且友好。
Let's practice.
我们来练习一下。
I'll apologize to you for a minor thing and you try using no worries or no problem. Okay? Sure.
我会为一件小事向你道歉，然后你试着说没关系或没问题。好吗？好的。
I'm ready.
我准备好了。
Let's do it.
我们做吧。
Hey, Brian, sorry I took your pen by mistake.
嘿，布莱恩，抱歉我拿错了你的笔。
Oh, no worries, Emily.
哦，别担心， 艾米丽。
I have plenty of pens. Beautiful.
我有充足的笔。太棒了。
That was perfect.
那完美极了。
Your tone was warm and it made me feel instantly relaxed.
你的语调很温和，让我瞬间感到放松。
Now let's step it up a bit.
现在我们把它提升一点点。
There's a slightly longer phrase that native speakers use all the time, but learners often struggle
有一个稍微长一点的短语，母语者经常使用，但学习者经常挣扎
to pronounce it naturally.
去自然地发音。
It's don't worry about it.
就是别担心。
Let's look at the pronunciation here because it's a goldmine for connected speech.
我们来看一下这里的发音，因为它是连读的金矿。
You don't say don't worry about it word by word. Right.
你不会逐字地去说别担心。对吧。
That sounds very robotic.
听起来非常像机器人。
How do we connect them?
我们如何把它们连接起来呢？
Here is the trick.
这就是诀窍。
The T in don't is swallowed.
don't 里的 T 被吞了。
So it sounds like don't worry.
所以它听起来像 don't worry。
Then the Y at the end of worry smoothly glides into about.
然后 worry 词尾的 Y 平滑地滑入 about。
It sounds like worry about.
它听起来像 worry about。
Finally, about and it link together.
最后，about 和 it 连在一起。
The T in about becomes a soft D sound because it's between two vowel sounds.
about 中的 T 变成了柔和的 D 音，因为它在两个元音音之间。
So it sounds like about it.
所以它听起来像 about it。
Put it all together slowly.
缓慢地把它们连起来。
Don't worry about it.
别担心。
Let's try it, Brian.
我们试一下，布莱恩。
Let me try.
让我试试。
Don't worry about it.
别担心。
Wow, that actually felt much smoother in my mouth.
哇，这实际上感觉在嘴里顺畅多了。
Don't worry about it.
别担心。
Spot on.
完全正确。
You're getting the hang of it.
你开始掌握诀窍了。
It sounds incredibly natural.
听起来极其自然。
Listeners, wherever you are right now, walking your dog, doing the dishes or commuting, try saying
听众们，无论你们现在在哪里，遛狗、洗碗还是通勤，试着说
it out loud with us.
和我们一起大声说出来。
Don't worry about it.
别担心。
Great job.
干得好。
That feels amazing.
感觉太棒了。
But Emily, what if the situation is slightly more serious?
但是艾米丽，如果情况稍微严重一点呢？
For example, what if a colleague accidentally deletes some minor file we were working on or someone
例如，如果某个同事不小心删除了我们正在处理的一些次要文件或者有人
misses a meeting because of an emergency?
因为突发事件而错过了会议？
No worries feels a bit too casual, doesn't it?
“没关系”感觉有点太随意了，不是吗？
That is a brilliant question, Brian.
这是一个非常精妙的问题，布赖恩。
Yes, we need to adapt our vocabulary to the situation.
是的，我们需要根据情况调整我们的词汇。
If something went wrong, but there are no permanent negative consequences, you can use the phrase no
如果出了问题，但没有造成永久性的负面后果，你可以使用这个短语
harm done.
没有伤害。
This is a wonderful idiom.
这是一个绝妙的习语。
It means even though a mistake was made, no damage was caused, so it is totally fine.
它的意思是，即使犯了错误，也没有造成损害，所以完全没问题。
Oh, no harm done.
哦，没有伤害。
I love that.
我很喜欢这个。
It sounds very professional, but still reassuring.
它听起来非常专业，但仍然让人感到安心。
Can we try a quick role play with that one? Absolutely.
我们可以用那个做一个快速的角色扮演吗？当然可以。
Imagine I am your colleague and I accidentally sent a draft proposal to you instead of the final
想象一下我是你的同事，我不小心给你发送了一份草案提案，而不是最终
version, causing you some minor confusion.
版本，给你带来了一些轻微的困惑。
I say, oh, Brian, I am so sorry.
我说，哦，布赖恩，我非常抱歉。
I sent you the wrong file earlier.
我早些时候给你发错了文件。
I hope I didn't waste your time.
我希望我没有浪费你的时间。
I would say, that's okay, Emily.
我会说，没关系，艾米丽。
I just opened it now, so no harm done. Excellent.
我刚刚才打开它，所以没关系。太棒了。
No harm done fits perfectly here.
“没关系”在这里非常契合。
It tells me, yes, it was a mistake, but it didn't cause me any real trouble.
它告诉我，是的，这是一个错误，但它并没有给我带来真正的麻烦。
It's polite and highly practical.
它既礼貌又高度实用。
That feels so much better than just saying it's okay.
这感觉比仅仅说没关系要好得多。
But Emily, what if I am talking to my boss or a client?
但是艾米丽，如果我在和我的老板或客户说话呢？
If a client apologizes for, let's say, delaying a feedback document, I probably shouldn't say no
如果一个客户为延迟反馈文档道歉，我大概不应该说
worries, mate, right?
没关系，伙计，对吧？
Definitely not no worries, mate.
绝对不能说“没关系，伙计”。
Unless you are in a very casual Australian startup.
除非你在一个非常随意的澳大利亚初创公司。
For formal business situations, we want to maintain a respectful tone while showing that we are cooperative.
对于正式的商务场合，我们希望保持尊重的语气，同时表现出我们的合作态度。
Here are two formal structures.
这里有两个正式的结构。
First, I appreciate your apology.
首先，我很感激你的道歉。
This acknowledges their sincerity.
这表达了他们的诚意。
Second, you can follow it up with a focus on the solution, like, thank you for letting me know.
其次，你可以接着关注方案，比如，谢谢你告诉我。
We can still make the deadline.
我们仍然可以赶上截止日期。
Ah, so instead of just dismissing the mistake, I acknowledge it respectfully and then pivot to the
啊，所以我不只是忽视这个错误，而是恭敬地承认它，然后转向
positive outcome.
积极的结果。
That is such a good pragmatic strategy. Precisely.
这是一个非常务实的策略。正是如此。
In professional communication, accepting an apology is often about keeping the project moving forward.
在专业交流中，接受道歉通常是为了让项目继续推进。
Let's try this.
让我们尝试这个。
I'll be your client and I apologize for a delay.
我来当你的客户，我为延迟道歉。
You try to use I appreciate and pivot.
你试着使用“我感激”并进行转变。
Okay, let me give it a shot.
好的，让我尝试一下。
Dear Brian, I apologize for the delay in sending over the project requirements.
亲爱的布赖恩，我为发送项目需求时的延迟道歉。
Our team had some internal discussions that took longer than expected.
我们的团队进行了一些内部讨论，花的时间比预期长。
Thank you for the update, Emily.
谢谢你的更新，艾米丽。
I appreciate your apology and please don't worry.
我很感激你的道歉，请不要担心。
We still have enough time to finish the design by Friday.
我们还有足够的时间在周五前完成设计。
Wow, Brian, that was outstanding.
哇，布莱恩，那真是太杰出了。
You used I appreciate your apology, kept it professional, and immediately reassured me with a solution.
你用了“我感激你的道歉”，保持了专业性，并且立刻用一个解决方案让我安心。
If I were your client, I would feel so respected and relieved.
如果我是你的客户，我会感到如此受尊重和释怀。
Thank you, Emily.
谢谢你，艾米丽。
I actually felt very confident saying that.
我实际上在说这句话时感到非常自信。
It sounds way more mature.
这听起来要成熟得多。
But wait, what if the mistake was in the past?
但是等等，如果这个错误发生在过去呢？
Like, we had a big misunderstanding months ago, but we've already resolved it.
比如，几个月前我们有个很大的误会，但我们已经解决它了。
And the other person brings it up again to apologize.
然后另一个人又把它提出来道歉。
How do we say it's in the past?
我们怎么说这已经是过去的事了？
Oh, I have a beautiful idiom for this.
哦，我有一个关于这个的很漂亮的习语。
It's one of my absolute favorites.
这是我绝对最喜欢的之一。
It's water under the bridge.
这已经是过去式了。
Think about it.
想想看。
Water flows under a bridge and goes away, never to return.
水从桥下流过然后流走，再也不会回来。
So water under the bridge means something happened in the past, it's over, and we don't need to
所以“桥下之水”意味着过去发生了某些事，已经结束了，我们不需要
worry about it anymore.
再为它担心了。
It's a very warm and emotional way to forgive someone completely.
这是一种非常温暖且感性的方式来彻底原谅某人。
Oh, water under the bridge.
哦，这已是过去的事了。
That is so poetic.
这太有诗意了。
Can I use it with a close friend?
我可以对一个亲密的朋友使用它吗？
Yes, it is perfect for friends, family, or even close colleagues.
是的，它非常适合朋友、家人，甚至亲密的同事。
Imagine a friend says, Brian, I'm still so sorry I couldn't make it to your housewarming party last year.
想象一下，一个朋友说：“布莱恩，我还是很抱歉去年没能去参加你的乔迁派对。”
You can say, ah, don't worry about that.
你可以说：“啊，别为那个担心。”
It's water under the bridge.
这已经是过去式了。
That sounds incredibly comforting.
这听起来极其安慰人。
It really shows that I hold no grudges.
这真的表明我没有记恨。
Let me try saying it.
让我尝试说一下。
It's water under the bridge.
这已经是过去的事了。
Is the pronunciation okay?
我的发音可以吗？
Your pronunciation is beautiful.
你的发音很漂亮。
Just remember to keep the flow smooth.
只需记住保持语流流畅。
Water under links together.
“Water under”会连读在一起。
Water under.
Water under。
It's water under the bridge.
这是过去的事了。
It's water under the bridge.
这是过去的事了。
Got it.
我懂了。
I feel like my vocabulary toolbox is suddenly so full of great options.
我觉得我的词汇工具箱突然装满了极好的选择。
It really is.
确实如此。
You've gone from only knowing never mind to mastering casual, professional, and idiomatic ways to
你已经从只知道没关系，到掌握了随意、专业和习语化的方式去
accept apologies.
接受道歉。
Let's do a quick fun game to test your reflexes.
我们来玩一个有趣的小游戏来测试你的反应能力。
I am going to throw three different situations at you, and you choose the best response. Ready?
我将向你抛出三种不同的情境，然后你选择最佳的回复。准备好了吗？
Oh, a pop quiz.
哦，一场突击测验。
I'm a bit nervous, but let's do this.
我有点紧张，但我们开始吧。
I'm ready.
我准备好了。
Situation one.
情境一。
Your close friend accidentally bumps into you at the supermarket and says, oops, sorry about that, Brian.
你的好朋友在超市里不小心撞到了你，然后说：“哎呀，不好意思啊，布莱恩。”
I'll go with the casual one.
我选随意的那个。
No worries.
别担心。
It's fine. Perfect.
很好。完美。
Quick and friendly.
快捷又友好。
Situation two.
情况二。
Your co -worker accidentally deleted a non -essential email folder, but restored it within five minutes.
你的同事不小心删除了一个非必要的邮件文件夹，但在五分钟内恢复了它。
They say, Brian, I'm so sorry for the scare.
他们说，布莱恩，很抱歉让你受惊了。
Since it caused a bit of panic, but no real damage, I will say, no harm done.
既然它引起了一点恐慌，但没有造成真正的损害，我会说，没有造成伤害。
Thank you for restoring it. Amazing.
谢谢你恢复了它。太棒了。
Spot on.
精准。
Now, situation three.
现在，情况三。
A colleague you had a minor disagreement with last month comes up to you and says, Brian, I want to
上个月和你有过小分歧的一个同事走向你并说，布莱恩，我想
apologize again for my attitude during our meeting last month.
为我们上个月会议期间我的态度再次道歉。
I was under a lot of stress.
我当时承受了很大的压力。
This is in the past, and I want to show I've moved on.
这已经是过去的事了，我想表明我已经走出来了。
I'll say, I appreciate your apology.
我会说，我感激你的道歉。
Please don't worry about it.
请不要为此担心。
It's all water under the bridge.
这都翻篇了。
Oh, Brian, give yourself a high five.
哦，布莱恩，给自己击个掌吧。
That was absolutely flawless.
那绝对是无可挑剔的。
You combined I appreciate your apology with water under the bridge to create a response that is both
你将“我感激你的道歉”与“过去的事就让它过去吧”结合起来，创造了一个既
professional and deeply reassuring.
专业又深具安慰意义的回答。
How do you feel?
你感觉如何？
I feel great.
我感觉很好。
Honestly, before today, I always felt like a robot saying, never mind, or just smiling awkwardly.
说实话，在今天之前，我总是觉得自己像个机器人一样说“没关系”，或者只是尴尬地笑笑。
Now I feel like I can actually help the other person feel better, which is what accepting an apology
现在我觉得我真的可以帮别人感觉好点，这正是接受道歉
is all about.
的全部真谛。
And that is the core of language, Brian.
这就是语言的核心，布莱恩。
It's not just about grammar.
它不仅仅关于语法。
It's about connection and empathy.
它关乎共情与连接。
You did an incredible job today, and your journey from feeling stuck to responding so naturally is a
你今天做得难以置信地好，你从感到卡壳到应对自如的历程是一个
perfect example of what our listeners can achieve.
我们听众能够达成的完美范例。
Thank you so much, Emily.
非常感谢你，艾米莉。
This was incredibly helpful, and I can't wait to use these expressions in my office tomorrow.
这真的非常有帮助，我迫不及待地想明天在办公室使用这些表达。
Though hopefully my colleagues won't spill too much coffee on my desk.
尽管希望我的同事们不要在我的桌子上洒太多咖啡。
Let's hope not.
但愿如此。
Well, everyone, that brings us to the end of today's episode.
好了，各位，这也标志着我们今天节目的结束。
Let's do a quick recap of what we learned today.
让我们对今天所学的内容做一个快速回顾。
Remember, first, avoid using never mind to accept sincere apologies, as it can sound dismissive.
记住，首先，避免用“没关系”来接受真诚的道歉，因为这听起来很敷衍。
Second, for small, everyday accidents, use no worries or don't worry about it.
第二，对于日常的小意外，使用“别担心”或“不用放在心上”。
Third, when a mistake happens but causes no real damage, no harm done is your best friend.
第三，当发生错误但没有造成真正的损害时，“没有造成伤害”就是你最好的选择。
Fourth, in formal settings, use I appreciate your apology and pivot to a solution.
第四，在正式场合，使用“我很感激你的道歉”并转移到解决方案上。
And finally, for past mistakes that are fully resolved, use the beautiful idiom water under the bridge.
最后，对于已经完全解决的过去错误，使用优美的习语“水流桥下”。
What a fantastic summary.
多么精彩的总结啊。
I hope all our listeners found this as useful as I did.
我希望所有的听众都觉得这和我一样有用。
I'm sure they did, Brian.
我确信他们会的，布莱恩。
To all our lovely listeners, we encourage you to try using at least one of these expressions this week.
致我们所有可爱的听众，我们鼓励大家这周尝试使用这些表达中的至少一个。
If you enjoyed today's episode, please consider subscribing, sharing our podcast with your friends,
如果你喜欢今天的节目，请考虑订阅、与你的朋友分享我们的播客，
or joining our Talkcast membership for exclusive learning materials and community events.
或者加入我们的 Talkcast 会员以获取独家学习材料和社区活动。
Your support means the world to us and helps us keep creating these lessons.
你的支持对我们意义重大，并帮助我们继续创作这些课程。
Yes, please leave us a comment in the comments section.
是的，请在评论区给我们留条评论。
We would love to know, what is your favorite way to accept an apology?
我们很想知道，你最喜欢用什么方式接受道歉？
Or have you ever made a funny mistake like I did with never mind?
或者你有没有犯过像我把 never mind 用错那样有趣的错误？
We read every single comment, and your suggestions might just become the theme of our next episode.
我们会阅读每一条评论，你们的建议很可能会成为我们下一期节目的主题。
Thank you so much for listening.
非常感谢大家的收听。
Stay curious, keep practicing, and we will see you next time on Talkcast Speaking.
保持好奇，坚持练习，我们下次 Talkcast Speaking 再见。
Bye -bye.
再见。
Bye, everyone.
大家再见。
Happy learning.
祝你学习愉快。
Thank you.
谢谢你。
